What is Rectrix Link?
Rectrix Link is a travel command centre that connects every stakeholder involved in managing a tour or transfer — guests, travel agents, transport contractors, drivers, and tour guides — all in one coordinated platform.
Instead of relying on phone calls, spreadsheets, and disconnected apps, Rectrix Link gives each stakeholder a dedicated interface to see exactly what they need, when they need it.
Who is it for?
Rectrix Link is built around four user-facing apps and portals:
| Role | Platform | What they do |
|---|---|---|
| Guest (Tourist) | Mobile app | View their itinerary, track their driver in real time, and chat with their travel team |
| Travel Agent | Web portal (portal.rectrixlink.com) | Create and manage itineraries, assign drivers, monitor all active jobs |
| Contractor | Mobile app | Receive job offers from agents, manage their driver fleet, and handle billing |
| Driver / Tour Guide | Mobile app | Execute transfers, pick up guests, mark attendance, and navigate to destinations |
How it works end-to-end
Here is a typical journey through Rectrix Link:
- A Travel Agent creates a job on the portal — entering guest details, pax counts, and the itinerary (stays, transfers, and flights).
- The agent assigns a Contractor to provide drivers for each transfer leg.
- The Contractor accepts the job offer and dispatches one of their Drivers (or Tour Guides).
- On the day of travel, the Driver sees their scheduled pick-ups, scans the guest's QR code to confirm attendance, and navigates to the destination.
- The Guest opens their app to see a live map of their driver's location, review their full itinerary, and chat with their team.
- After the job, the Contractor generates a billing report from within the app.
Choose your guide
What is Rectrix Link?
Rectrix Link is a travel command centre that connects every stakeholder involved in managing a tour or transfer — guests, travel agents, transport contractors, drivers, and tour guides — all in one coordinated platform.
Getting Started
Everything you need to get up and running with Rectrix Link.
Travel Agent Portal
For travel agents using the web portal at portal.rectrixlink.com.
Contractor App
For transport companies using the Rectrix Link Contractor mobile app.
Driver App
For drivers using the Rectrix Link Driver mobile app.
Tour Guide App
For tour guides using the Rectrix Link Tour Guide mobile app.
Tracker App
For operations staff and supervisors using the Rectrix Link Tracker mobile app.
Guest App
For travellers using the Rectrix Link Guest mobile app.
Glossary
This page defines the key terms used throughout the Rectrix Link documentation. If you encounter an unfamiliar word while reading any guide, look it up here.