1. Tour Guide App Overview
The Rectrix Link Tour Guide app is for staff who guide and accompany guests while executing transfers on the ground.
Quick Reference
| What you want to do | Where to go |
|---|---|
| See today's jobs | Home tab |
| Accept or reject a job offer | Offers tab → tap the offer card → Accept / Reject |
| Start a job and pick up guests | Home → tap job card → Start Job |
| Scan a guest's QR code | Pick-Up screen → Scan QR Code |
| Manually confirm a guest's attendance | Pick-Up screen → Mark Attendance on the guest row |
| Report a guest as a no-show | Pick-Up screen → guest 3-dot menu → Report Guest No Show |
| Mark a transfer as complete | Destination screen → Complete |
| Post one of your jobs to the priority pool | Priority tab → Add Listing |
| Take another user's priority job | Priority tab → open a listing → Take Priority Job |
| View tomorrow's schedule | Calendar tab |
| Message a travel agent or provider | Job card chat icon |
| Bill your completed jobs | Profile → Standard Job Billings / Priority Billings |
| Respond to a rate offer | Profile → Your Rates → tap a provider |
| Update your account details | Profile → Settings → Account |
Who uses this app?
A Tour Guide guides and accompanies guests during their transfers. You receive job offers from travel agents and providers, accept the ones you can take, and execute each transfer on the ground — picking guests up, confirming their attendance, and completing the drop-off.
Getting started checklist
Before your first job, complete these steps:
- Download the Tour Guide app from the App Store or Google Play.
- Register an account — see Creating Your Account.
- Complete Account Verification — enter your tour guide badge number, Tour Guide Expiry Date, and upload your Tour Guide Document. See Account & Settings.
- When prompted, grant location permission — choose Always Allow so your position is shared with guests even when the app is in the background.
The first time you open the app, a short set of coach-marks highlights the main areas of the screen. Follow them to get oriented — there is no separate tutorial menu to return to later.
Do NOT skip the location permission step. If your location is not sharing, guests cannot see you on their map and the travel agent cannot monitor progress.
Navigation
The app uses a bottom navigation bar with five tabs:
| Tab | What you'll find |
|---|---|
| Home | Today's Job and a Job Offers section |
| Calendar | Your schedule by date |
| Offers | Job offers sent to you — Pending, Accepted, and Rejected |
| Priority | Your priority job listings, plus the option to post new ones |
| Profile | Billings, Your Rates, subscription, and account settings |