1. Tracker App Overview
The Rectrix Link Tracker app is a real-time monitoring tool for supervisors, operations managers, and any stakeholder who needs to watch live job progress — without being in the Driver or Contractor app.
The Tracker is a monitoring window: jobs are created in the Travel Agent Portal and run from the Contractor App and Driver app. The Tracker user watches what is happening — where the active driver is, whether guests have been picked up, and which transfers are complete.
Quick Reference
| What you want to do | Where to go |
|---|---|
| See the active driver on a live map | Home tab |
| Check how fresh the driver's location is | Home → note the map pin colour and the driver panel |
| See a transfer's attendance status | Calendar tab → tap the clock icon on a schedule row |
| Open a job's passengers and itinerary | Calendar → tap a job |
| Browse jobs by date | Calendar tab |
| Message a driver, contractor, or guest | Home → chat icon (top bar) |
| View platform alerts | Home → bell icon (top bar) |
| Change account, theme, or font size | Profile tab |
| Sign out | Profile → Log out |
| Delete your account | Profile → Account → Delete Account |
Who uses this app?
The Tracker app is for operations supervisors, managers, or any stakeholder who needs to monitor live job progress. Typical users are back-office operations staff at a travel agency or transport contractor who want a live view of the driver currently on the road.
The Tracker never dispatches work or edits a job — it only reads and displays what other apps create and run.
Getting started checklist
- Download the Tracker app from the App Store or Google Play.
- Register an account — see Creating Your Account.
- Wait for a Rectrix Link administrator to activate your account (see FAQ if you see an Account Inactive screen).
- Log in and open the Home tab to see the live map.
Navigation
The app uses a bottom navigation bar with three tabs:
| Tab | What you'll find |
|---|---|
| Home | Live map of the active driver, a driver info panel, and today's / upcoming jobs |
| Calendar | Jobs organised by date, with attendance status on each schedule row |
| Profile | Account, Security & Privacy, Theme, Font Size, FAQ, Debug logs, and Log out |
Chat and Notifications are not tabs — they open from two icons in the Home screen's top bar: the chat icon and the bell icon.