1. Tour Guide App Overview
The Rectrix Link Tour Guide app is for staff who guide and accompany guests while executing transfers on the ground.
2. Home & Today's Jobs
The Home screen is the first thing you see when you open the app. It shows what is happening today and gives you quick access to new job offers.
3. Job Offers
Job Offers are transfer assignments sent to you by travel agents and providers. You review the details and either accept or reject each offer.
4. Pick-Up Workflow
The Pick-Up screen is where you manage the start of a transfer. You travel to the pick-up location, confirm each guest's attendance, and then start the journey.
5. Destination & Drop-Off
The Destination screen is the second half of a transfer. You have your guests with you and are heading to the drop-off point. This screen guides you through completing the journey and recording each drop-off.
6. Priority Jobs
The Priority tab is where you post your own jobs into a shared priority pool so other users can take them — and where you can take priority jobs that other users have posted.
7. Billing
Billing lets you request payment for completed jobs. The Profile tab has two billing entry points:
8. Rates
Your Rates is where you review and respond to the pay rates that travel agents and providers offer you. Accepting a rate sets the rate used for your future jobs with that user.
9. Calendar
The Calendar shows you all the jobs you have been assigned, organised by date. Use it to check your upcoming schedule at a glance without opening each job individually.
10. Chat & Notifications
This page covers two communication features of the Tour Guide app: Chat for messaging travel agents and providers, and Notifications for receiving real-time alerts about your jobs.
11. Account & Settings
The Account & Settings section lets you manage your profile, verify your tour guide credentials, customise the app's appearance, and manage your subscription. Everything below lives under the Profile tab.
12. FAQ
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