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Chat & Notifications

The Tracker app keeps you connected to the people on the ground and informed of what is happening across the platform. Both open from icons in the Home screen's top bar — Chat and Notifications are not bottom-navigation tabs.

Chat​

Tap the chat icon in the top bar of the Home tab to open your conversations.

  1. Tap the compose icon to start a new conversation, or tap an existing conversation to continue it.
  2. Type your message and send.
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Chat is shared across every Rectrix Link app. A message you send from the Tracker is received in the Driver, Contractor, and Guest apps — and their replies appear back in your chat list.

Notifications​

Tap the bell icon in the top bar of the Home tab to open the Notification screen. It keeps you informed of job updates, driver events, and platform messages.

  • Unread notifications are marked with a blue dot and a coloured left border; each carries a type icon and label.
  • Tapping a notification navigates you to the relevant screen when the app is in the background. If you tap a banner while the app is already open in the foreground, open the Notification screen and tap the notification there instead.
  • Swiping a notification away deletes it immediately, but a "Notification deleted — tap to undo" toast appears for a few seconds so you can restore it. Jobs and transfers referenced in a notification remain visible through the Home and Calendar screens regardless.

Connectivity messages​

If the app loses its connection, you may see a toast such as Connection Error, Connection Timeout, or Request Timeout. These disappear automatically. Check your network, pull down to refresh, and retry the action.