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9. Chat & Notifications

This page covers two communication features of the Contractor app: Chat for sending and receiving messages, and Notifications for staying informed about job and offer updates.

Chat​

Chat lets you message travel agents, drivers in your fleet, and other contacts directly through the app. All messages are logged, making them easier to track than phone calls.

tip

Use Chat to notify drivers of last-minute schedule changes instead of phone calls — messages are logged and visible to all relevant parties, creating a clear record of what was communicated and when.

Opening Chat​

  1. Look for the message icon (speech bubble) in the top navigation bar. A badge with a number appears if you have unread messages.
  2. Tap the message icon.
  3. Your Chat inbox opens.

Chat inbox showing a list of conversations with unread badge counts

Reading the inbox​

The inbox shows all your conversations in a list. Each row displays:

  • The contact's profile photo and name.
  • A preview of the last message in the conversation.
  • A blue badge showing the count of unread messages in that conversation.

Conversations are sorted with the most recently active at the top.

Opening a conversation​

  1. In the Chat inbox, tap the conversation you want to read.
  2. The full message history for that conversation appears.
  3. Scroll up to read older messages.

Sending a message​

  1. Open a conversation.
  2. Tap the text input box at the bottom of the screen.
  3. Your phone's keyboard appears.
  4. Type your message.
  5. Tap the send button (the arrow or paper-plane icon to the right of the text box).
  6. Your message is delivered and appears in the conversation thread.

Starting a new conversation​

  1. In the Chat inbox, tap the compose icon (pencil or + icon) in the top-right corner.
  2. A search box appears.
  3. Type the name of the person you want to message — for example, a driver's name or a travel agent's company name.
  4. Tap the correct name in the search results.
  5. A new conversation screen opens.
  6. Type your message and tap Send.

Searching conversations​

  1. In the Chat inbox, tap the search icon at the top.
  2. Type a keyword, contact name, or phrase.
  3. Matching conversations appear below the search bar.
  4. Tap a result to open it.

Notifications​

Notifications alert you to important events such as new job offers, driver status updates, and billing changes — without you having to check the app manually.

note

Notifications arrive when a travel agent sends a new job offer, when a driver starts a job, or when a billing request is updated. Check your notifications regularly so you can respond to offers before they expire.

Opening Notifications​

  1. Look for the bell icon in the top navigation bar. A red badge with a count appears if you have unread notifications.
  2. Tap the bell icon.
  3. The Notifications screen opens with a list of all recent notifications.

Notifications screen showing a list of recent job offer and billing alerts

Reading the notification list​

Each notification card shows:

  • A title describing the event (for example, "New Job Offer" or "Driver Started Job").
  • A message with brief detail about what happened.
  • The time the notification arrived.
  • A type chip colour-coded by category (offer, driver event, billing, etc.).

Unread notifications have a blue left border and bold title. Once tapped, they are marked as read.

Tapping a notification to navigate​

  1. Tap any notification card.
  2. The app takes you directly to the relevant screen — for example, the Job Offer Detail screen for a new offer, or the Billing screen for a payment update.
  3. Tap the back arrow to return to the Notifications list.

Deleting a notification​

  1. On the Notifications list, find the notification you want to remove.
  2. Swipe the notification card to delete it.
  3. The notification is removed immediately and a toast appears: "Notification deleted — tap to undo".
tip

If you deleted a notification by mistake, tap the undo toast to restore it before it disappears.